Privacy Policy
The short version
- Wealth Connects LLP makes two products: Optyflo (messaging by email, WhatsApp and calls) and TrackingFlo (ad attribution reports).
- We never sell personal data, and we never use our customers' data to advertise to anyone.
- Businesses own the data in their accounts. We use it only to provide the service that business asked for.
- Data we receive from Meta (WhatsApp and Facebook or Instagram ads) is used only for that business's own messages and reports, and is deleted when they disconnect or ask us to.
- This website sets no cookies, runs no analytics and loads nothing from other companies.
- You can ask us for a copy of your data, or to correct or delete it, at any time. See Data deletion.
- 1. Who we are
- 2. This website
- 3. Our products
- 4. Who is responsible for what
- 5. Data we receive from Meta
- 6. How we use data
- 7. Who we share it with
- 8. Security
- 9. How long we keep it
- 10. Where data is stored
- 11. Your rights
- 12. Children
- 13. Changes
- 14. Grievance Officer and contact
1. Who we are
Wealth Connects LLP ("we", "us") is a limited liability partnership incorporated in India (LLPIN AAW-4368), with its registered office at Flat No 12109, Tower 7, Crossing Republik, Ghaziabad, Uttar Pradesh 201016, India.
This policy covers this website (wealthconnectsllp.com) and sets out the rules that apply across both of our products. Each product also has its own detailed privacy policy, which lists exactly what that product collects:
- Optyflo: optyflo.com/privacy
- TrackingFlo: trackingflo.com/privacy
If this policy and a product's policy ever differ on a detail about that product, the product's policy is the more specific one and applies.
2. This website
wealthconnectsllp.com is a simple information page. It has no sign-up, no forms and no tracking.
- It sets no cookies and uses no browser storage.
- It runs no analytics, advertising pixels or third-party scripts, and loads no fonts or files from other companies.
- It is hosted by Vercel. Like any web server, Vercel records basic request logs (IP address, browser type, the page requested and the time) to deliver and protect the site. We do not use these logs to identify or profile visitors.
- If you email us, we use your email address and message only to reply to you.
3. Our products and the data they handle
| Product | What it does | Main data it handles |
|---|---|---|
| Optyflo optyflo.com |
Lets a business send emails, WhatsApp messages and automated calls to its customers, and answer replies from one inbox. | Account details of the business's users; the business's contacts (names, email addresses, phone numbers and fields it chooses to store); messages sent and received; delivery and engagement events. |
| TrackingFlo trackingflo.com |
Shows a business which of its ads led to real sales on its website. | Account details of the business's users; the business's ad account structure and performance figures; its orders (which can include buyer name, email and phone); visits recorded by the tracking snippet it installs on its own site. |
4. Who is responsible for what
- People who use our products (the business owners and their team members): for their account data, Wealth Connects LLP is the data fiduciary under India's Digital Personal Data Protection Act, 2023, and the controller under the GDPR where it applies.
- A business's own customers, contacts, buyers and website visitors: the business that uses our product decides why and how their data is used. We process that data only on the business's instructions, to provide the service. If you are one of these people, contact that business first; we will help them respond to you.
5. Data we receive from Meta
Both of our products connect to Meta Platforms only when a business chooses to connect its own Meta assets, using Facebook Login for Business. We request only the permissions each feature needs, and we handle all data received from Meta in line with Meta's Platform Terms and Developer Policies.
Optyflo: WhatsApp Business Platform
- What we receive: the WhatsApp Business Account ID and phone number ID the business selects, its display phone number and verified business name, and a business access token issued to Optyflo for that account. We do not request or store anyone's Facebook profile, friends or posts.
- What we use it for: sending the messages the business writes (approved templates and replies), receiving its customers' replies and delivery statuses, and creating and submitting the business's message templates for approval.
- Permissions: whatsapp_business_messaging and whatsapp_business_management.
- Protection: the connection details and access token are encrypted at rest (AES-256-GCM), used only on our servers, never shown in the app and never used for any other account.
- Deletion: the connection record is deleted as soon as the business disconnects WhatsApp in Optyflo.
TrackingFlo: Facebook and Instagram ads
- What we receive: for the ad accounts the business selects, the account, campaign, ad set and ad structure (names, status, budgets), creative previews and thumbnails, and daily performance figures (spend, impressions, reach, clicks, results and their values). We also list the Business Manager portfolios the user belongs to, so they can choose which ad accounts to connect.
- What we use it for: matching ads to the business's own website orders and showing that business its own attribution reports. TrackingFlo only reads ads data. It never creates, edits or pauses ads.
- Permissions: ads_read and business_management.
- Conversions API (optional): if a business turns it on and provides its own pixel and token, TrackingFlo sends that business's purchase events to Meta: order value, currency and time, the buyer's hashed email, phone, first name and country where available, and the visitor's IP address, browser user agent and Meta click and browser identifiers.
- Protection and deletion: access tokens are encrypted at rest. A business can disconnect at any time, and on request we delete its synced ads data within 30 days.
Our commitments for all Meta data. We use it only to provide the feature the business connected it for. It is shown only to that business's own account. We do not sell it, license it, share it with data brokers or advertising networks, or use it to build profiles or to target ads. We delete it when the business disconnects or asks us to, as described in section 9 and on our data deletion page.
6. How we use data
- To provide each product: sign you in, store your account, send and receive your messages, sync your ads data and build your reports.
- To keep the products secure and working: prevent abuse, fix errors and protect other users.
- To bill for paid plans and keep the accounting records the law requires.
- To contact you about your account, such as security alerts and service problems. Product news is sent only if you opt in, with an unsubscribe link in every email.
We do not sell personal data, rent lists, or use a business's customer data to market to those customers ourselves.
7. Who we share data with
We share personal data only with the service providers we need to run our products, only for that purpose, and under terms that restrict what they may do with it. The main ones are:
| Provider | What for | Where |
|---|---|---|
| Hostinger | Optyflo application and database hosting | India |
| Vercel | Hosting for TrackingFlo and this website | Singapore and global edge network |
| Neon | TrackingFlo database | The region set for our project |
| Meta Platforms | WhatsApp messaging (Optyflo); ads data and optional Conversions API (TrackingFlo) | USA and global |
| Amazon Web Services | Sending email through Amazon SES (Optyflo) | Sweden (EU) |
| OpenAI | Optyflo's AI features, only when a user uses them | USA |
| Anthropic | TrackingFlo's written report summaries. It receives aggregated ad performance figures only, no personal data. | USA |
Each product's privacy policy lists its complete set of providers, including integrations a business connects with its own account (for example Zoom, Google, Razorpay or Shopify).
We may also disclose data if the law requires it, to enforce our terms, or to protect the rights and safety of our users or the public. If Wealth Connects LLP or a product is merged or sold, this policy continues to apply to the data transferred.
8. Security
- All traffic to our products and this website is encrypted in transit (HTTPS/TLS).
- Passwords are stored only as salted one-way hashes.
- Access tokens for Meta and other connected services are encrypted at rest.
- Each business can see only its own data, and access to production systems is limited to the people who run the service.
No system is perfectly secure. If a breach affects your personal data, we will notify you without undue delay, and report it to CERT-In and the Data Protection Board of India where the law requires.
9. How long we keep data
- Account and workspace data: kept while the account is active, so the service and reports keep working.
- Meta connection details and tokens: deleted when the business disconnects (Optyflo WhatsApp: immediately; TrackingFlo: the token is discarded on disconnect).
- When you ask us to delete your data: we delete it from live systems within 30 days and confirm by email. Backups are overwritten on their normal cycle.
- Records we must keep: invoices, payment and tax records, and the record of your deletion request, for as long as Indian law requires. Unsubscribe and suppression records are kept so an opt-out keeps being respected.
10. Where data is stored
Optyflo data is stored in India. TrackingFlo runs in Singapore. Some providers in section 7 process data in the United States, the European Union or other countries where they operate. We transfer data only as needed to run the service, and only to countries not restricted under India's Digital Personal Data Protection Act. Where the GDPR applies, we rely on the providers' Standard Contractual Clauses or an adequacy decision.
11. Your rights
You can ask us to access, correct, export or delete the personal data we hold about you, to withdraw consent you gave, and to have a grievance addressed. Under the DPDP Act you may also ask for a summary of the data we process about you and who we shared it with, and nominate someone to exercise your rights if you cannot.
- If you use Optyflo or TrackingFlo: email support@wealthconnectsllp.com from the address on your account, and tell us which product.
- If a business messaged you or tracked your order using our products: contact that business first. If you cannot reach them, email us with the business's name and your number or email address; we will pass on your request and help them act on it.
We acknowledge requests within one business day and complete them within 30 days. We may ask you to confirm your identity first. Step-by-step deletion instructions are on our data deletion page.
12. Children
Our products are business tools and are not meant for children. You must be at least 18 to hold an account. If you believe a child's data has reached us, email us and we will delete it.
13. Changes to this policy
If we change this policy, we will update this page and the effective date above. For important changes affecting how we use your data, we will also email account holders before the change takes effect.
14. Grievance Officer and contact
Wealth Connects LLP
Flat No 12109, Tower 7, Crossing Republik, Ghaziabad, Uttar Pradesh 201016, India
Grievance Officer, for the purposes of the DPDP Act, 2023 and the Information Technology Act, 2000: reachable at support@wealthconnectsllp.com. Grievances are acknowledged within one business day and resolved within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Privacy questions about either product: support@wealthconnectsllp.com.